SurveyTester Browser Extension Overview

The test screen is divided in the larger upper part, containing the survey to test, and a smaller bar at the bottom of the page. You can test your survey with the available survey possibilities like entering answers or using the next or previous button.

This short guide shows you the additional possibilities you will have, using the SurveyTester Browser Extension.

In the left bottom corner, you can see the SurveyTester Bubble. If the bubble contains a number, then there are issues already reported for his survey page. Move your mouse over the bubble and it will show you 4 different buttons that you can use for your tests. These buttons are described a bit below.

Answer Buttons

In the middle of the SurveyTester Bar are 3 blue buttons for quickly run through the survey:

  • The Erase Button simply deletes all given answer on that page and allows you to start entering answers to the page again.
  • The Auto Answer Button answers the questions of that page for you. This is extremely useful, if you need to walk through grid questions as it allows you to give answers for all questions on a page with a single mouse click.
  • The Auto Next Button is identical with the Auto Answer Button, but after answering the question, the next button of the survey is pressed and so you can move to the next question with the automatically created answer.

At the right of the bottom screen, finally is the current page name shown. depending on the use Survey System, this can be something like “Demographics” or something more technical like “K928-192”. These names are generated by the Survey System and SurveyTester pick them up and uses them to assign your test and findings to the right place.

2nd Chance Answers

The automatic created answers are initially random, but as soon as an error message appears on the screen, SurveyTester will use the message to find a more suitable answer that fits the given restrictions.

As an example, think of a sum grid, where the single lines need to sum up to a specific number. This can be a static number or a number that was previously entered for another question. When SurveyTester finds an error message like “Please make sure the numbers add to 100%”, then the Auto Answer algorithm will interpret this information and answers the question in the right way.

So if you use the Auto Next button, moving through the survey quickly, it can happen that a page shows up again with an error message. In this case, simply press the Auto Answer Button again and SurveyTester will usually find the right answers for this question.
For very complex questions, the algorithm might not find the right answers. In this case, you can indeed simply enter the answer manually and use the survey’s next button.

The SurveyTester Bubble

Depending on your user rights, you will possibly not see all possibilities in your test. The following description contains the full story.

Routing Diagram

When you click on this button, a pretty large popup box will show up, showing you all available questions from the survey, how they are connected with each other and what your own test’s route (shown in green) through the survey looks like. Having said, you can see all available questions means, you can see all questions which SurveyTester has detected so far in that project. As SurveyTester does only use information from the testing sessions, you see only the questions which have been processed in any way so far.

The Routing Diagram does not only show you the complete survey and your own route during the current session, it also allows you to jump to other questions. Simply click on any other question and select Jump-To. SurveyTester will find out a suitable way that brings you from the current position to the target question and then uses the correct answers and back steps to bring you to that target page. This makes it extremely easy, jumping to specific questions you need to test.

The numbers on the lines show you, how often the question was answered. In the example, 84 times the route was from Demographics to School, and 175 times from Demographics to Biology.

Show Issues

When working with a team, others (or yourself) might have found issues from a specific survey page and reported them with SurveyTester. The Show Issues Button gives you an overview of these issues. The Overview shows only issues which were reported for the current page (e.g. DemographicsPage). The picture shows two reported issues for that page and you see also that they belong to the English survey. The first issue also shows a small bubble with 1 as a content. This means that there is one comment to this issue available. click on one of the issues and you will its details page. The second image shows this.

There are information about the last update, who created this issue and also the used classification fields like Priority and Issue Type. These fields were selected from the project manager and help to cluster issue types for later analysis.

The issue description follows this part and if you have the right to change the description, you can click on the text editor. After the first click, the editor shows a bar with different formatting possibilities.

Underneath the editor, you can see comments and also can create your own comment if needed. Like for the other parts, it is important to know that the view of your screen can be different, depending on the rights you have.

Every change you make here will be pushed to the server immediately, so others in the team are working with the latest information.

Add Issue

This Button shows the Issues Popup box and brings you directly the Add Issues Tab. The Richt Text Editor allows you to enter an issue description. When copying content from Word to this editor, it will ask you if the content should keep the formatting or if it should be cleaned up before inserting it. The Editor will grow, when you start typing in many lines of text. Use the handle at the bottom right to resize the box and get more space visible.

The part which is marked with a red box on the screenshot, shows the classification fields for that project. These fields are defined by the project owner, depending on the needs for the QA success. Different users might see different fields, but they are all customizable from the administrators in the backend.

When moving the mouse outside the issues box, you can draw rectangles on the survey screen. They are connected with the entered issue and show up when other users see the issue description. They are also part of the automatically created screenshot.

Once you are happy with your issue description, click on the blue button at the bottom of the screen. Your issue is then reported and the overview of issues for that page is shown again. You also see the marked colored areas you defined, as long as the issue is selected. You can keep the box open and still move on to the next question.

Exit

A click one the exit button will end your test immediately. All information about your test, however, are saved and available in the SurveyTester backend or for other tests.

Need more help?

If you have any questions, please contact us at info@surveytester.com

We also prepared a short training video that shows the basic usage of the SurveyTester Browser Extension. Klick on the Academy picture at the right to open the video in YouTube.

Clicking on the image will open YouTube in a new Browser Tab

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