6. Pages & Routing

The Pages form displays the number of pages in the survey, the number of test runs that accessed that page, and the number of issues reported on each of those pages.  

 

As you can see in the following example, a number of testers dropped out mid-survey.  There were 8 test runs started, but only 3 people saw the “Would you stay page”.. (Wow, how typical is that?).

 

The table only displays pages that were seen by at least one tester. A survey author can review the list pages and look for ones that were never viewed by a respondent and therefore find routing problems.

You can also choose what columns you wish to display in the ISSUES tab.

 

Click on this columns icon to launch the column Chooser box.

You can then drag a column into that box to remove it (temporarily) from the ISSUES tab.

Clicking on the Select Devices menu item will display the screen shots rendered by the system for the selected page.

Click on the Routing Diagram icon to switch from viewing the page list to viewing a routing diagram based on all previous test runs.

Clicking on the gray ‘response’ values on the Routing page will launch a pie chart showing you all previous tester responses to this question.

A New feature has been added to routing to show you the number of test runs that followed each routing. Three testers launched the project, all 3 saw Intro, gender and age questions, 1 respondent went from Age to HowMany, the other 2 went from age to Age2; and then to the HowMany question.