Browse by role
Project Managers
Plan tests, assign work and keep an eye on issues and milestones.
Survey Authors
Script and fix surveys; understand reported issues and metadata uploads.
Survey Testers
Run test cases, report issues with screenshots and work through the survey as a respondent would.
SurveyTester Administrators
Configure the company account, users, roles, fields and AI settings.
Team Management
Evaluate SurveyTester, understand licensing, security and team workflows.
System Integrators
Connect SurveyTester to survey platforms, SSO and your own systems via the API.
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Browse by topic
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My Account
Your personal settings: profile, password, notifications and sessions.
1 article -
Training Videos
Short videos that show SurveyTester in action: your first testing session and your first own project.
2 articles -
Company Admin Settings
Everything administrators set up for the company: users and roles, project types and classification fields, automatic checks, dictionaries and AI.
17 articles -
Free Trial
How to get started with your SurveyTester trial account.
1 article -
General Queries
The basics: installing the browser extension, logging in, finding projects, where your data is stored, and best practices for a project from start to sign-off.
8 articles -
Notifications, Permissions & Subscriptions
How SurveyTester keeps your team informed about issues and project phases, and who is allowed to see and do what.
4 articles -
Issues
Reporting, filtering, exporting and closing issues, including spell check findings and the automatic re-check of fixed issues.
8 articles -
Pages & Routing
What SurveyTester learned about the survey: pages, questions and paths, expectations such as rotation, MaxDiff and subset checks, metadata uploads and the questionnaire export.
11 articles -
Project Details
Setting up a project: languages and markets, end pages, test cases, milestones and phases, the questionnaire document, screenshots, backup and closing.
23 articles -
SurveyBots
Answers to questions about the SurveyBots that run automatic test interviews.
2 articles -
Test Run
Working with finished test runs, for example repeating a run to check a fix.
2 articles -
Test Surveys
Running tests: Auto Answer, personas, sample records, mobile device emulation, incognito mode and notes on individual survey platforms.
39 articles -
Sandbox
Hands-on exercises with ready-made demo surveys: build your own project and try a SurveyTester feature step by step.
4 articles
Recently updated Show all →
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Article
Testing GESS surveys
SurveyTester reads GESS Phone & Field surveys natively: single and multiple choice with image buttons, open texts and lists, numbers, info pages.
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How-to
Which answers lead to a screenout
The Screenout Reasons block on the Insights page names the routing question and the answer behind each screenout in your test runs.
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How-to
Control How Hard SurveyBots Hit a Survey
Limit how many SurveyBots run at once per project and space out their starts, so a survey system is not flooded and bots get their own interviews.
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Article
Spell check
SurveyTester spell-checks every tested page in the language of the test run and reports typos as findings: what is checked, what is left out, and how to handle brands.
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How-to
Bulk Edit Test Runs
Change the language, test case, market or outcome of many test runs at once - select them in the test run list and use Bulk Edit.
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Article
Routing questions - test every branch of a survey without testing every path
SurveyTester finds the questions that drive the routing and generates a few test cases that take every branch of every routing question.